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Last night, I emailed my order to my LHBS (Alabrew), with the plan of picking it up today. This would be a totally "free" visit for me, as I was going to use my birthday gift certificate.
Dumb me left said certificate at home this morning. I emailed them to ask if they had started keeping electronic records of these; if not, I could just come tomorrow. They emailed me back with a "we know you, we trust you, come on in and we'll settle up next time."
Yeah.
Posted 34 days ago.
Edited 34 days ago by homebrewdad
Man, that's awesome. Things like that are the reason I keep going back to homebrew shops, even if it is a little more expensive (which it almost always is not).
To make a point, my LHBS recently got me 2#s of Challenger. I love Challenger. It wasn't until I got there that I realized I had forgotten my wallet, and he says "It's totally fine man, just catch me the next time you come in or give it to me at the homebrew club meeting." I was baffled, he insisted I take the hops.
Posted 34 days ago.
That's great.
I wish I could talk Alabrew into updating their site. They do a fabulous job on ingredients, but their site looks like 2001 geocities.
Posted 34 days ago.
Edited 34 days ago by homebrewdad
Same! my LHBS let me borrow a crimping tool I used on the gas/beer lines of my keezer..
It's definitely a two-way street, small businesses like that extend an olive branch and I am more than happy to give them my money.
Posted 34 days ago.
Just looked at the site, it is terrifying.
Posted 34 days ago.
Told you so. Suddenly, my pitiful design skills don't look so bad, do they?
Posted 34 days ago.
Edited 34 days ago by homebrewdad
Yep, They are awesome at Alabrew!
Posted 34 days ago.
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